The customer app

One app for rides, deliveries and cargo.

Loko connects customers with nearby drivers for passenger trips and with verified transporters for cargo delivery. Request, manage and track every journey from one place.

Loko customer app screens

Designed for the work you need to do

Focused tools, clear information and a connected experience across the Loko platform.

01

Request a ride

Choose a suitable vehicle, confirm pickup and destination, and connect with an available Loko Driver.

02

Create a cargo tender

Describe your cargo, route and timing so eligible Loko B2B transporters can respond.

03

Track every trip

Follow driver arrival, ride progress or cargo movement with clear status updates.

04

Flexible vehicle choices

Select from Boda, Bajaji, Taxi, XL, delivery vehicles and cargo trucks.

05

Clear trip information

Review route, driver or transporter details, vehicle information and trip status.

06

Safety and support

Use trip-sharing and support features whenever you need help during a service.

How Loko works

A simple flow from setup or request through successful completion.

Choose a service

Select Ride, Delivery or Cargo and provide the required trip details.

Get connected

Loko matches your request with a suitable driver or presents your tender to transporters.

Track completion

Follow progress, communicate safely and retain your trip or delivery record.

Loko is the customer-facing app. Drivers receive passenger requests through Loko Driver, while transporters manage cargo operations through Loko B2B.